Montana Department of Justice Motor Vehicle Division
302 N. Roberts
Helena, MT 59620
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Agency:
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Montana Ambulance Association
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Subject:
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CARS Implementation Changes Affecting Your Agency
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MEMORANDUM
Date: September 22, 2023
The Montana Motor Vehicle Division is dedicated to driving customer service. To this end, the department is implementing new technology to improve customer service for all Montana residents. These changes, which will roll-out on November 13, 2023, will have a direct impact on your agency. This memo is to notify you of the specific changes affecting your department. Please share this information with anyone within your agency that would benefit from having this information.
Special Restrictions for drivers will now have defined restriction codes. If a driver has any special restrictions, you will see the code printed on the hard card credential (driver license or state ID card). These restrictions are meant to communicate any information important for first responders and medical professionals. A list of all restriction codes has been included as an attachment to this memo.
Q: What is the difference between how Special Restrictions are indicated now, versus how they will be indicated after November 13th?
A: Prior to November 13th, Special Restrictions were free format, allowing up to four lines of 50 characters each line. The first 130 characters printed on the back of the credential. If a customer wanted a special restriction added to their credential, the customer would complete the Special Restriction form 28-0202.
After November 13th Special Restrictions will no longer be free format. Instead, they will be listed as a pre- defined code on the back of the credential.
Q: What are Special Restrictions and why are they important to me?
A: Special Restrictions can include medical issues that are important for first responders and medical professionals. For example, the code “ALLERA” indicates that the holder of the credential is allergic to Amoxicillin. The code “DIABET” indicates that the holder of the credential is diabetic. This information could be crucial when administering emergency medical care.
A full list of codes has been attached to this communication for your reference.
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